Frequently Asked Questions
Everything you need to know about your Kid Rock Store order.
How long will it take for my order to ship?
Standard orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take up to 21 days depending on your location.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel generally follows standard US sizing. If you are between sizes, we recommend sizing up for a more comfortable fit.
Can I track my package once it has been sent?
Yes, once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status.
Do you ship your merchandise internationally?
We certainly do! We ship to most countries worldwide. Please note that international customers are responsible for any customs fees or import taxes imposed by their local government.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.